Social Responsibility

At ADAMS Pinnacle Tours, we regard the environment as our most precious resource and support the ethos of ‘take only photographs and leave only footprints’.

For every full coach, there are at least 16 fewer cars on the road. Therefore, Coach Transport is the most environmentally friendly way to transport large groups of passengers. Research has also shown that one full coach has five times less CO2 emissions per passenger per kilometre than a jet aircraft on the same route.

ADAMS Pinnacle Tours provide a unique advantage in the protection of the environment. Our Modern, fuel efficient fleet of vehicles, many of which exceed the requirements of EURO 5, the most stringent emissions control requirements, make us the most environmentally efficient coach operator in the state.

This combined with our commitment to reducing the use of air transport ensures the protection of our environment for future generations.

ADAMS Pinnacle Tours have a highly advanced Environmental Management System designed to manage our interactions with the environment and minimise our impact. This System is designed to meet the requirements of ISO 14001 – the international standard for Environmental Management. We currently recycle all our engine oil and all rags are recycled. We also have an advanced water control and recycling system to recycle the water used in cleaning coaches.

Our Quality Management System is certified to ISO 9001/2008, the international standard for Quality Management Systems. This gives our clients the reassurance that ADAMS will ensure the quality of all services we provide. From the initial inquiry to the collection of feedback, we offer a commitment to quality and the absolute satisfaction of our clients. Our software based Quality Management system allows the tracking of quality conformance’s, customer complaints and quality issues with our services that ensures that any issues are managed in line with our quality management procedures to ensure the continual satisfaction of our clients.

All staff are trained in the use of the Quality Management System to ensure they understand their requirements in regards to the delivery of a quality service.

At ADAMS, After Safety it’s all about the service.

ISO 9001